USA

Over the years we have hosted a total of six exchange students, five of these we hosted through Ayusa. We reluctantly continued to use Ayusa because we were already established with them. However, we will not use them again. In general, our hosting exchange students has been a positive experience. However, the positive experience was despite Ayusa and simply because the majority of exchange students are serious students who want to experience the United States. After gaining more experience with how Ayusa operates, we would no longer recommend Ayusa to anyone. The main problems with Ayusa center on their true and only motive which is money. They do not properly vet exchange students which increases the risk of students that are not appropriate or ready for an exchange problem to still be accepted. Another big concern is that the pay reps that work for Ayusa receive is tied to how many students they recruit to be exchange students. We have now come across three examples of Ayusa telling complete lies to either us or our exchange students. These lies appear clearly are either because a local rep didn’t want to risk losing a placement and the nice commission that come with it or because a rep didn’t want to be bothered with looking into requested travel dates.

The first lie we discovered was told to the family of an exchange student we hosted from Chile. The local rep in Chile told the family that if our student attended her senior year of high school that she would get a real high school diploma. That was a totally false statement that our Chilean student and her family didn’t learn the truth about until after she arrived. Her father was particularly upset about this because he never would had agreed to his daughter going in the program had he known she would still need to take her last year of high school upon returning to Chile. This lie, along with our student’s parents wanting her to return to Chile, was why she returned back to Chile after the first semester instead of completing the full year as originally planned. The only reason we can tell for Ayusa lying to that family was that the rep didn’t want to lose the commission for signing them up.

Another lie told to both us and the family of a student we hosted from Holland concerned travel dates. What was worse about this is it was actually a regional coordinator for Ayusa that told the lie. We told this student from Holland that our County Fair was be in town and if she could arrive a few days early, she could go to that. When we approached Ayusa about her arriving a few days early, we were told “oh that’s not possible, we can’t do that”. Then about three weeks later, that same regional coordinator contacted us again telling us want a great idea it would be for this student to arrive a few days early. My wife gets the credit for immediately seeing through this. She checked the cost of the airline ticket, and saw that the date we suggested was significantly cheaper than the original date Ayusa was planning on having the student fly. As always, when it comes to Ayusa, it was all about the money, not what is best for the student.

The third lie Ayusa told got wrapped up in a lie a French family told Ayusa when we hosted a student from France. This French girl’s profile said she didn’t want to be placed in a home with pets. Then later in the profile she said she was very allergic to cats. We have dogs, no cats. So we asked Ayusa to contact them to get clarification if the problem was just cats and if dogs would be fine. The response we got back was that the student would love being with dogs. That was a complete lie the girl’s father told Ayusa. Not only did this girl not like dogs, she had a strong fear of them. The student blamed her father for the lie. The father is who was contacted by Ayusa and asked. She said that when her father told them what he had told Ayusa, her mom and her called Ayusa and tried to clarify the situation. However, the rep there in France apparently said it would be fine and never passed on the clarification. Likely this was because the rep was more concerned about getting the commission. Out dogs are mostly inside dogs, so yes it was a big issue. In this case, initially I was not sure if our French student was telling the truth about trying to send a clarification or not. However, when considering the other lies we have seen personnel with Ayusa tell, I concluded the French family was probably telling the truth and it probably all was because of the Ayusa reps concern about losing a commission.

This issue with dogs and our student from France is a good example of Ayusa’s sloppy vetting. Had they been more interested in achieving good placements instead of just money, this likely never would have happened. Also our student from Holland never should have been placed in an exchange program at all. She had never been away from her parents for more than a week and was way too emotionally immature to be in an exchange program. Additionally, she was too poor of a student to be in an exchange program. She dropped out of the program and returned to Holland.

Please don’t let the negative parts of what I discussed here cause you not to host an exchange student. Even with a sloppy exchange program like Ayusa, the odds of it being a positive experience is in your favor. Over the years we hosted students from Germany, Spain, Italy, France, Chile, and Holland. For the most part it has been a great experience. The only negative parts were caused by Ayusa not properly vetting students and lying to students and their families. Your odds of having a positive experience are probably better if you use someone other than Ayusa.

DO NOT PARTICIPATE -- My family just experienced the exact situation described in several reviews below. We hosted a French female student in California, she was a sophomore in our local high school. She was with us for 7 months, during which we thought everything was going well. We took her to the Grand National Rodeo, ski trip in Tahoe (we provided all equipment,ski pass, etc.), box seats at the San Francisco Ballet Nutcracker performance, great seats for the national touring show of Moulin Rouge, Renaissance Faire (loaned her the costume), Halloween party and associated events (loaned her a beautiful flapper outfit), etc. And this past Saturday AFS arrived and moved her to another family: zero advance notification, just poof & she's gone. Frankly, it reminded me of a scene in a movie when Child Protective Services removes kids from a dangerous abusive situation. We do not know anything and were provided zero information. I gather the girl somehow arranged to get another family to host her that has a kid on the same lacrosse team and our exchange student thought she would have more fun in that family. The situation has been stressful, hurtful, and extremely unprofessional. At no time did anyone from AFS comply with their stated process of communicating with both parties (student & host family), try to mediate a mutually agreeable solution, work in a transparent and respectful manner. Instead the student was told to lie to us. Explicitly and verbatim: she was coached to lie to us and hide everything about what was happening re: this transfer that the student unilaterally initiated. I do not know what she said to AFS to cause them to behave this way but the reality that this precise experience is articulated several times below makes me believe this is how the organization operates. We are shocked and upset; especially since our family had previously had extremely positive experiences with foreign exchange for our son and a family in Japan via Rotary. My advice: find another agency and do not get involved with this group in any way!

Full disclosure, I have been a volunteer for AFS on and off for over 30 years. I was an exchange student myself with the program in the 1980's and I had a wonderful experience. I was in contact with my host family until they passed a few years ago. Until this year, I would have highly recommended the program. I can't any longer.

Three years ago, I hosted a wonderful German girl when I lived in Florida. We are still in touch today. I consider her my bonus "daughter." The next year, I was a liaison for another German student and her host family. That also went well.

However, I moved out of Florida to a different state and have had the worst experience with this AFS chapter in my new location. I've never seen so much incompetence and inability to help myself, or the student.

My student's liaison is a wonderful man, but his hands have been tied by others in the chapter. Many volunteers are elderly and have been involved with AFS for 40+ years, which on paper should be good, but their inability to move with the times has hurt the organization.

I was very excited to host again and picked a student from a Scandinavian country. She and I spoke frequently via social media prior to her coming. I set down expectations and rules and she agreed to them. I remodeled her room, bought new furniture all with her approval as I wanted her to feel welcome. There was a snafu with her visa, so she arrived a little late. After arriving, we went on a family vacation, which had been pre-planned. She was ungrateful the entire time, speaking to her boyfriend on social media nearly 24/7 and refusing to engage with anyone. I contacted her liaison and we spoke to her. I figured getting him involved early on would help with the adjustment. It did not. She made the minimum effort to follow his advice, and my house rules.

While she did well at school, made some friends, her attitude in the home was not good. She was put on a behavioral contract a MONTH after her arrival. I had hoped this would help. For like a month it seemed to work and she broke up with the boyfriend, then the non-compliance began again. (Eating in her room, staying out after curfew, bad attitude, not helping with chores, etc.) Typical teenage stuff. Her liaison and I seemingly spoke on a weekly basis. He had hosted a student from that country and it had not gone well either. So, I felt he was on my side and listening to me. However, AFS support staff were not.

Unknown to me, my student had asked to be moved after she manipulated a field trip to another city with other AFSers. Her main complaint was my town was "too small" and everyone in it was a basically a "hick." She wanted to be in a bigger city around other exchange students. (Even though there was a German girl in her high school from another exchange program). She knew she was coming to a small Mid-Western town, but she couldn't adjust. Her constant usage of social media did not help as she felt jealous of other students in bigger cities who got to hang out with each other. She was obsessed with being online, even during eating dinner, she'd be on her phone.

During this trip, she spoke to the president and vice-president of the chapter, but I was never given an update on the situation and how they were dealing with her obvious unhappiness. I felt left out of the loop. This had NEVER happened to me in Florida as that state's president is very transparent.

Then, my student got Covid and refused to comply with standard quarantine stuff in the home, exposing us to catching it. (We didn't, but that's because we were vigilant, not her). Despite multiple talks about why this was important, she did not listen. After much consideration, we decided she was not a good fit for our family and also asked she be moved. Perhaps another family would be better? Normally in those situations, the student is moved to a temporary family while a new family is found.

After she was moved out, we found out she had been lying about us on social media for months. Stating that we never fed her, complaining about us not leaving the house to go anywhere. I guess those trips out-of-state slipped her mind? And generally being an ungrateful "drama queen" about everything.

Normally, I would have chalked this up to a privileged, spoiled child and moved on. However, it was AFS's response that has now put us off ever hosting again. They thought it was no big deal if she said we "starved" her. Or if we got investigated by CPS. Finally, support staff was able to get her to admit she had lied about that and she wrote an apology letter. But this was only after we threatened legal action.

Later, we found out our student had an eating disorder. It was in her medical file but not shown to us until AFTER she arrived. There were also mental health issues but again, we were never told. I had never seen such a lack of vetting by AFS in all my years of volunteering. This was a student who never should have been approved to come in the first place.

My family and I are deeply saddened that we will probably never host again. We love our German girl, I loved my host family and because of my years of volunteering I could have said this was just a bad fit. But now knowing that this student had serious mental health issues and AFS allowed her to come anyway...I cannot recommend them any longer.

Be very careful using this organization. Ask for all pertinent information regarding your student is you decide to host. If I as a LONG-TERM volunteer wasn't told everything, expect you will not be either.

I volunteered in Colombia for 3 weeks doing the Community Development program. This program was amazing and I can definitely say that I got a lot out of it! I worked with children building connections with them by doing arts and crafts and teaching them English. This also helped me to build my Spanish skills as well. I liked that this program allowed me to see all parts of the country, the good and bad, allowing me to appreciate it much more. I was able to connect with locals and see aspects of the culture more than I would if I were just a tourist in the country. My favorite part was that on my last day working with the kids, they wrote a letter for me and took the time to translate it to English since my Spanish is not the best! I 10/10 would recommend this program to anyone looking for a life changing experience!

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I very much like AFS program in Iowa, US. It was a great experience. The staff were very professional and the orientation was great. I got to meet students from different parts of the world. My experience with hostfamily was great in general. There were problems, but just consider how different it was to live in a country you’ve never been before and stay with a family you’ve never met. It was hard, but both my hostfamily and my local AFS liaison tried to overcome the problems. I especially loved my high school. All the teachers there were great and they loved to talk to an exchange students, so were the students. I still have connections with a lot of my American friends, and other AFS friends around the world. I DID see some students having problems with hostfamily and something else, and one of them was my friend. She ended up going back home early…I was really sad. But it’s a special case though….we had maybe 50 students(I’m not sure the exact number as I did not meet all of the students in my area), and she was the only one. All the students who stayed were happy I promise. We used to complain a lot when we got together during some orientations, cultural shock, host family issues…etc. but now it’s been a year since I went back to my home country. And I look back to the experience, it really changed my life in a more positive way. I could have been more mature to solve some problems I had that year, and have a greater year. But there is NO WAY to blame AFS for my personal issues. I would recommend AFS to anyone who wants to go to the United States, and Germany (my friend had a great year, too) But for other locations, I have no right to comment.

We are currently hosting for our third year. The first year we used different agency but found that it did not meet our needs. For example we traveled 2 hours to go to an orientation only to get there and find that the date changed and no one told us.

So after much research we choose to try AFS - WOW! We love it.

Each year we attend a mandatory Host Family Orientation. I would say that yes we feel that we went once - why do we have to do it each year. Then we think it is a great way for AFS to get to know us better and we can help those who are hosting for the first time and you never know you might hear something that will benefit you and your family.

AFS does require the students to attend a few mandatory meetings. No it is not always convenient, but we feel it is in the best interest of the students. It gives them time to talk with fellow students are experiencing the same things that they are.

There are certain Federal Regulations that agencies are suppose to adhere to, here is a link: http://www.csfes.org/NPR_Story.html

I admired AFS and their vast number of volunteers for helping students have the best experience possible. Is it perfect? Of course not, but it does seem that they have the best interest of the student in mind.

Some agencies get paid for each student they place and bonuses for the amount of time the student stays, etc. That was our last agency.

Our belief is that if they people our volunteers then they are doing it because they are wanting to help others and there is no financial motivation involved.

We have had 6 wonderful students from Scandinavian and European countries and consider all of them to be our children. We will go to visit all of them next year and look forward to being a part of their lives always.

It is my belief that all agencies have their flaws. AFS does have flaws, but I would and do recommend it to anyone who is interested in hosting.

There is a Committee for Safety of Foreign Exchange Students. This is one of the resources I used to choose the agency that was a good fit for my family.
http://www.csfes.org/home.html

I had some concerns because I am an older volunteer (66) and wasn´t sure if I would fit it. However, I was always treated as if I was one of them and a valued member of the volunteer community. My age was not an issue in the least. I really enjoyed the children and staff at the school where I volunteered. And my second family in Quito. I will cherish all of my memories of the people I met and the experiences I had. It was one of the best decisions I ever made.
The meals were always delicious examples of Ecuadorian foods. The meals were always healthy, ample and varied. The accommodations were very comfortable and all that I could have asked for. I always felt very safe, both at my home in Quito and at my project site. Security is taken very seriously here.
Don´t bring more than you will really need. It never gets really warm in Quito nor really cold, so bring clothes you can layer. There are lots of tour agencies that have one day and multiday trips in and around Quito. Shop around for the right trip at the right price for you. There are lots of small group trips that are affordable and offer wonderful experiences with visitors from all over the world. If you like museums, Quito has some really good museums and a couple of outstanding ones as well.
I was fortunate in that my ABV Coordinator and my host family were the same. My ABV Coordinator was always extremely helpful in making sure I found my way around, took me to places where I needed to go at times, and feel welcomed and appreciated. She was able to answer any questions that I had regarding my project or taking advantage of sightseeing in and around Quito. My coordinator also arranged for my Spanish lessons and provided a location for us to meet.
I had to postpone my trip for a couple of months and ABV was very understanding and worked with me to reschedule my trip. Staff was great about keeping in touch both in the planning stages and after I had finalized my trip as well.

After having been with us for 6 months, during which our student (a girl from Denmark) hadn't complained about anything, she left for a new host family with only overnight notice. AFS made no attempt to communicate with us in advance, and neither did the student or her parents (whom we vaguely know). I am not blaming the latter on AFS. So what was wrong? Why did she want to move to a new host family? Well, to this day no one in this family really knows. After having done numerous kind things for her to make her feel welcome and part of our family – attending and cheering for her at sports meets around the state and the rest of New England, sponsoring her AT&T program, letting her invite friends over just like our own children do, taking her on several sightseeing/shopping tours of New York City, one of them including a private, catered circumnavigation of Manhattan and Liberty Island, bringing her to our ski home for skiing, buying her friend (another AFS student) a ski pass and inviting her to our ski home, too (by the way, the friend was a very well-behaved and less spoiled young lady), buying birthday and Christmas presents for her, baking her chosen cake for her birthday, making her an advent calendar, making her favorite Danish food (we are of Danish origin, too) and even making additional batches of her favorite food which were frozen for her to eat when she would like, baking her maternal grandmothers favorite cookies for Christmas, so she could feel at home, putting up her paternal grandmother’s picture in our kitchen (the grandmother passed away while she was here) so she could cherish her memory – she suddenly decided, that we weren’t a good fit for her (at least that’s what she told AFS – or that’s what they told us). The truth was one of her teammates from her sports team at school had offered to host her, and that family having this girl her own age, she just found a better deal. It is quite easy to figure that one out and she felt so bad about it that she didn’t dare to tell the truth neither to AFS, to us nor to her own parents. Her dad said he wasn’t sure what had happened, either, when he called us after she had moved out. He claimed to have been told by his daughter to not tell us anything prior to her move, and AFS confirmed they had not said anything because the girl had told them not to. Of course she demanded that, because she knew that if she said something to us, we would have had a conversation about it (we don’t sweep things in under the rug) and it would have been revealed that she simply wanted to move to a new family.
Let me be clear. I couldn’t care less that she went to a new family. Our family didn’t sign up as a host family for our own personal sake. We have already had a very successful experience with an exchange student before (through Rotary, which has an excellent and far cheaper program (for the student) than AFS). We opened our home to your AFS student as a favor to her parents and to her (and to support AFS, I guess, in addition the $20,000 it costs an AFS student to enter the program) but there was nothing in it for us other than costs and inconveniences. Since we are both already from Denmark it wasn’t as is we would learn a new culture. So if she wanted a new family fine by me. But I want to be treated with respect, especially by AFS who take great advantage of their host families given that a year of food, electricity, water, restaurants, etc., easily run over $10,000. The VERY LEAST AFS could have done was to man up and treat our family with respect and INFORM US in advance, once they saw a problem arising. But AFS choose not to, because the truth is that in our case they would have had a problem if we had demanded that she move out right away. Of course, we would never had done that, but had we done so, AFS would have had a problem, because the liaison didn’t have the proper paper work in place to be able to have our exchange student sleep over (background check not in order), and there were no other approved families in our town, so our student would have had to move to a different town and switch schools. Instead, until the background check for the new family was in place, it was simply more convenient for AFS to keep quiet. Alternatively, the AFS liaison in our area lives 10 miles away from the school so she would have had to drive her to school every day and pick her up again. The AFS liaison in our area is a woman who herself was an exchange student 50 years ago, but other than that has no merits qualifying her to handle situations with decency, and as it turns out, several other families in our area have had similar experiences with her and with AFS: Namely, that all you are to them is a bed and breakfast, a wallet that they can use until they no longer deem you necessary, at which time AFS will trash you as they see fit.
It appears that “with the relative high cost of participation in the AFS program, it accepts upper middle income students from abroad” who bring with them spoiled, ungrateful, "prima donna" attitudes of entitlement. If you want to be "used" as a free hotel or "B&B" without any gratitude or appreciation, then by all means sign up as an AFS family. If you perform to the student’s every whim, you may have a great experience, but if not, be forewarned you'll be lucky to get so much as a "thank you" for all your efforts. AFS is a disgrace.

I'm a college student on a budget, but I still wanted to study abroad for a semester. Found CSA online, checked them out, and decided to use them to study in Chile. Glad I did . I attended the University of Vina Del Mar, and lived with a Chilean host family. I was very happy with the program and living arrangements. Earned 15 semester credits to transfer back home, and I made several international friendships and had a good experience. Total cost was very affordable, for CSA prices were the best I could find. Truly a low cost, but academically high quality program. Thinking about doing a summer program in Costa Rica, and I will use CSA again. Gracias CSA !