AFS

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3.6 / 10 after 48 Reviews Based on overall, support & value average ratings
Program website: http://www.afsusa.org

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We had a really disappointing experience with this organization in Spain and in Austria, as their managers in both countries were not able to (or did not want to) manage a change of host family request.

After being selected for a year in Austria in April 2018, we did not have any news regarding his host family up to mi August. They made a mistake and told us by email that the family was a permanent one, but it was a temporary one.

Once in the second family, we considered they did not meet the minimum criteria to be a host family for different factors (one of them is that they had selected the family through an ad) and requested a change to AFS Spain.

AFS Spain spent five weeks delaying a concrete reply to us, and that's why we considered that the lack of pre-selected host families is one of the biggest problems of AFS.

They might felt pushed by us and started blaming our son of arriving late to school (he spent almost 90 minutes commuting from the host family house), and he felt pushed to sign a "success program document" by two AFS employees in Austria.

AFS broke the contract unilaterally and our son had to get back to Spain and start school two months an a half later.

In our opinion AFS Spain and Austria are full of management failures that can not be solved by their volunteers.

Not recommendable at all.

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Posted: November 21, 2018
Overall:
1
Support:
1
Value:
1
By: AFSNever
Age:
35
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Posted: September 4, 2018
Overall:
1
Support:
1
Value:
1
Age:
40
Program:
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Posted: September 4, 2018
Overall:
1
Support:
1
Value:
1
Age:
40
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Posted: March 18, 2018
Overall:
1
Support:
1
Value:
1
By: AvoidAFS
Age:
Program:
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Posted: January 9, 2018
Overall:
1
Support:
1
Value:
1
Age:
37

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