Frontier

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9 / 10 after 638 Reviews Based on overall, support & value average ratings

Frontier has over 300 projects globally, offering unlimited opportunities to volunteer abroad. You could be spending memorable days scuba diving off the brilliant white beaches of Fiji or discovering South Africa on a conservation project with lion cubs! You can learn new skills, gain valuable qualifications and make lifelong friends.

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Each of the staff were amazing, they were so welcoming and helpful. The bus to Navua and the boat to Beqa was great, very smooth and no delays. Jess helped me all the way. It was also nice that I was greeted by some of the volunteers from camp at the airport.

The science and all surveys were great, each member of the staff were so enthusiastic about everything which made it more fun. Although if the data that we collected was used within the mataqali to decide which areas were tamboo sites and there was an education scheme with the locals, surveying would be more worthwhile.

Camp was so much better than I was expecting, the life on camp was amazing and everyone was so friendly and approachable. The beds were comfy and a nice surprise compared to the pre-deployment information that I would be sleeping on the ground with a role mat. The food was great with lots of spices to make dishes more appealing. However, I would love if there was more fruit because there was little to none provided.

All the staff were amazing, they were so approachable and friendly yet professional. The diving was amazing, the training and the surveys were so fun and the general vibe on camp was amazing. The only problem I had was the kit list, it had stuff on there that I didn’t need and it didn’t include the essential things like a pillow and a solar panel charger, which wasted my money. The project also gave me such a great experience of Fiji and the culture including visits to the local village for food once a week and for expeditions/ sports.

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Posted: September 21, 2017
Overall:
10
Support:
10
Value:
10
By: annapaige
Age:
21

The Orphanage for me was very rewarding I made a real connection with the kids and was really sad to leave. Hell-Ville is a lovely town and all the people are so welcoming I didn’t feel unsafe once throughout my whole time on project.

The entire project for me was an experience I will never forget I loved every minute of it. I couldn’t tell you the best aspect as it was all amazing.

Program:
Location:
Posted: September 21, 2017
Overall:
10
Support:
10
Value:
10
By: Ross87
Age:
28

I was extremely dissatisfied with the service I have received from frontier, THEY ARE CRIMINALS AND THE EXPEDITION IS A SCAM!

Below i have summarised my issues with Frontier:

Firstly, the website is very poorly laid out and caused many stresses when areas I needed to complete and things I needed to apply for kept on appearing with no warning - Ie the medical forms. (hidden by the bottom of a page titled something completely different)

Also the 'support' was pathetic, essentially we were just pointed in directions, told they could not answer our questions and told to pay ever more money.

My partner (upon arriving back in the UK was diagnosed as having salmonella) was extremely ill for weeks on the trip and Frontiers 'medical assistance' was nowhere to be seen when some days he was too weak to get out of bed.

Secondly, our trip was all but ruined by our tour guide for the following reasons:

Our leader was essentially socially inept, and made it VERY difficult to enjoy ourselves, this got to the extent that when people realised we were travelling with him they would actually actively apologise.

Our leader chosen by frontier acted very unprofessionally by firstly getting a tattoo in a hostel in our first few days in Mexico.

He would start drinking some days by 11AM - when neither I nor Kipp are really drinkers so felt uncomfortable when he kept pressuring us to join him.

He was smoking weed midday in a hostel which forbade drugs (in a county where drugs are socially hated, and are plauged by drug related crimes and gang culture/violence) whilst my partner and I were very ill and needed some support (food poisoning).

He further behaved inappropriately by taking the numbers of school girls in La Ceiba and bragging about them 'fancying him', just to clarify, these are underage girls, who were put in his care in a school. Trust which he instantly abused.

Making one girl in particular who was barely 16 very uncomfortable to the extent she had to simply ignore him, when he told her she "could be a model" and made several other statements about her appearance and body, and then ccntinued to buy her alcohol against her mothers wishes. (and specific wishes not to do so).

Constantly borrowing money from us and conveniently forgetting to pay us back. Not to mention this 'group' expedition was just myself and my partner trapped 24/7 with such an insufferable individual.

I have been absolutely revolted by all of this behaviour in a county where drugs are such an issue, and to behave in such a way that it made myself, my partner,and others so uncomfortable.

I paid nearly 2000 pounds to frontier towards this trip, that is nearly 257 hours work for me and Im absolutely REVOLTED that the whole trip cost me more than £4000.00 in costs including flights and Visas, and spending money. Yet all I received in return was two measly meals a day, accommodation worth nothing, to be led around by an insufferable individual and to be shipped around on buses. I totalled that it can't have cost more than 500 pounds to keep me out there, and that's a profit of around 1200 pounds. It was an ABSOLUTE SCAM and if I could go back and cancel it I would.

I understand that profit has to be made, of course I under they are a business. But to so grossly take such a huge amount of money from people who worked so hard to achieve the funds to go on this trip.

I don't want to have a responce from Frontier claiming all the humanitarian and ecological work my money is supporting. I went and volunteered in the school, there I saw them hit a child with a broom, and put a baby In a bin bag (blocking all breathing, and laughing as they watched) and neglect these children. If Frontier are using my money to support this then they are equally as criminal.

Program:
Location:
Posted: September 16, 2017
Overall:
2
Support:
1
Value:
2
Age:
19

I had a great time in Fiji. The family is lovely and at the project I loved hanging out with the staff. Everyone is really nice. The homestay had heaps of resources to make my trip easier. Noa, the mum of the family, is a good cook. And you can buy anything else you need in town - especially fresh fruit and vegetables. The only thing I would have loved is a hot shower!

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Location:
Posted: September 14, 2017
Overall:
9
Support:
10
Value:
10
By: JuliaYang
Age:
25

ACCOMIDATION

Very good, any issues/problems I had with the homestay were dealt with professionally. Sarah was a great help in supporting everyone with any queries. Location was great, could walk to work (if the sun wasn't trying to melt me that day) and was even walking distance to the city centre - but again i'm lazy and relied on Taxis. Kava Ceremonies at the homestay made the place very special, and the family was wonderful. Really appreciated the cold shower. Bring extra money for your own meals though, breakfast is very basic - toast. Dinner is interesting, a bit different but any future volunteers should push themself to try it all! Nothing ever tasted bad and even meat eaters were asked if they wanted seafood or not which was greatly appreciated - i feared id be eating fish with heads the whole time i was here but it was largely vegetarian meals.

WORK
I worked with Cover Story Ltd writing for Mai Life magazine and Fiji Time magazine. The organisation is a little all over the place, but you get used to it and settle into fiji time - aka, slow paced life. The opportunities they do give you are amazing, so glad to have worked with them. I've built a lot of confidence having to do so many interviews.

SUPPORT
10++ for this one, Sarah kept an eye on any illness or injury i had, from the tiniest little scrape to a suspected case of strep throat. My health seemed so important here and had a high priority as did my safety.

OVERALL

Amazing experience. So much free time and flexibility for you to go and explore the island of fiji. You learn so much about the culture here, especially as a journalism volunteer. I'd recommend it to all, just be prepared for a difference in setting as it is a low-income nation. This was my first ever time in a low-income (developing) country and it has really opened my eyes but in a positive way.

Program:
Location:
Posted: August 31, 2017
Overall:
9
Support:
10
Value:
10
Age:
21

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